At Annapoorna Kitchen Club, we are committed to delivering your favorite wellness and nutrition products safely, quickly, and efficiently across India. This Shipping Policy outlines our delivery timelines, shipping process, and important shipping-related information.

1. Shipping Coverage

We currently ship across India.

At this time, international shipping is not available.

2. Shipping Charges

• Free shipping may be available on selected prepaid orders and promotional offers.
• Standard shipping charges, if applicable, will be displayed at checkout before payment confirmation.
• Additional delivery charges may apply for remote or special service locations.

3. Order Processing Time

• Orders are usually processed within 1–2 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

4. Estimated Delivery Timelines

Standard Delivery

• Delivery usually takes 3–7 business days depending on your location.

Metro Cities

• Orders in metro cities may arrive faster within 2–5 business days.

Please note that delivery timelines may vary during festivals, sales periods, public holidays, weather disruptions, or courier delays.

5. Order Tracking

Once your order is shipped, you may receive:

• Order confirmation via Email or SMS
• Shipment tracking details (if available)
• Delivery status updates through our courier partners

6. Packaging & Product Safety

All products are packed carefully using secure and hygienic packaging to ensure safe delivery and product freshness during transit.

We take extra precautions to prevent damage, leakage, or tampering during shipping.

7. Delayed, Damaged, or Missing Orders

If your order is delayed, damaged, incorrect, or incomplete:

• Contact us within 48 hours of delivery
• Share your Order ID along with photo/video proof if applicable

Our support team will review the issue and provide an appropriate resolution, including replacement, refund, or assistance where applicable.

8. Failed Delivery Attempts

If you are unavailable during delivery:

• Courier partners may attempt re-delivery
• Incorrect address or unreachable contact numbers may result in shipment delays or returns

To avoid delivery issues, please provide accurate shipping details and an active mobile number during checkout.

9. Customer Support

For any shipping, delivery, or order-related queries, please contact us:

Email: care@annapoornakitchenclub.com
Phone: +91 9769338102

Address:
A/103, Andheri Himalaya Chsl., Court Lane,
Next to Metropolitan Court,
Opp. Andheri (E) Station,
Mumbai – 400069